Terms & Conditions

1. Use of Website

You agree to use this website for lawful purposes only. You may not use it:

To submit false or misleading information

To infringe on intellectual property or proprietary rights

To transmit malware or harmful code

To engage in fraudulent or abusive activity

We reserve the right to terminate or restrict your access if we suspect misuse.

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2. Services Offered

Sparkvent Services provides commercial kitchen exhaust cleaning, NFPA 96 compliance inspections, maintenance plans, and related services. Service availability may vary by location (Massachusetts & New Hampshire).

We reserve the right to decline service requests that do not meet our coverage area, safety standards, or scheduling limitations.

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3. Purchasing Service Plans

When you purchase a service or maintenance plan:

You agree to provide accurate billing and contact information

You authorize us to charge your payment method for the selected service

All purchases are final unless otherwise stated in writing

Pricing and services are subject to change based on scope or requirements

Custom quotes may be issued for unique service needs.

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4. Cancellations and Rescheduling

To cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations made with less than 24 hours' notice may be subject to a rescheduling fee.

Emergency and last-minute requests may incur additional charges.

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5. Warranties & Liability Disclaimer

We guarantee all services will be performed by qualified, trained technicians in accordance with NFPA 96 standards and applicable local regulations.

However, Sparkvent Services is not liable for:

Any business loss, revenue loss, or disruption

Damage resulting from unreported equipment failure or pre-existing conditions

Delays due to weather, access issues, or client no-shows

All services are provided “as is” without warranties beyond those stated here.

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6. Client Responsibilities

Clients are responsible for:

Providing safe, unobstructed access to equipment

Disclosing any known issues or risks

Ensuring employees, food, and equipment are protected or removed during cleaning

Failure to meet these conditions may result in service refusal or added charges.

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7. Intellectual Property

All content, logos, images, designs, and written materials on this website are the intellectual property of Sparkvent Services or its partners. You may not use, copy, or reproduce any content without prior written permission.

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8. Privacy

Your use of this site is also governed by our [Privacy Policy], which outlines how we collect and use your personal information when you interact with our services.

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9. Modifications to Terms

We may update or modify these Terms and Conditions at any time without prior notice. Continued use of the website or our services indicates acceptance of the updated terms. The most recent version will always be posted on this page.

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10. Governing Law
These Terms shall be governed by and interpreted under the laws of the Commonwealth of Massachusetts. Any disputes shall be resolved in courts located within the state of Massachusetts.