PRIVACY POLICY

1. Information We Collect

When you use our website or services, we may collect the following types of information:
Personal Information: Name, email, phone number, billing address, shipping address.
Payment Information: Credit/debit card details and other payment data (processed securely through a third-party processor).
Business Information: Company name, location, and service requirements (if applicable).
Website Usage Data: IP address, browser type, device type, pages visited, and time spent on our site.

2. How We Use Your Information

We use your information to:
Respond to inquiries submitted via our contact form
Provide quotes and schedule services
Process and manage service plan purchases
Send order confirmations, invoices, and service updates
Improve user experience and website functionality
Comply with legal obligations or law enforcement requirements
We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Payment Processing

All payment transactions made on our website are processed through secure third-party payment gateways (such as Stripe or PayPal). Sparkvent Services does not store or access your full payment details.

4. Cookies & Tracking Technologies

We use cookies and similar tracking tools to:
Understand how visitors interact with our site
Improve website performance and content delivery
Provide a smoother browsing experience
You can adjust your cookie settings through your browser at any time.

5. Data Security

We implement security measures to protect your personal data. These include:
SSL encryption on all form submissions and purchases
Secure hosting environments
Limited access to data by authorized personnel only
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

We may share limited information with trusted partners such as:
Payment processors
Email communication platforms
Web hosting providers
These partners are obligated to keep your data secure and may not use it for any other purpose.

7. Your Rights & Choices

You have the right to:
Request a copy of the data we have collected about you
Ask for corrections or updates to your personal information
Withdraw consent or request data deletion (except where legally required to retain it)
To exercise your rights, please contact us at sparkventservices.yfh@gmail.com.

8. Children’s Privacy

Our website and services are intended for users 18 years and older. We do not knowingly collect information from children under 13 years of age.

9. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we’ll revise the “Effective Date” at the top. We encourage you to review this page regularly for updates.